Returns & Exchanges
At Access Denied, we want you to be completely satisfied with your home decor and furniture; if an item doesn't fit your space, you can return it within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they are not damaged during transit.
Attach Your Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any old shipping marks.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing